FAQ - Frequently Asked Questions
Orders
Why buy from Wheeler Tire Inc.?
Good question! We answered it on the About Us page. Please check it out.
How to order?
Easy! Go to the Shop link in the navigation menu at the top and pick your tire size using the drop-downs on the page.
Click on the product you'd like to buy, select the quantity, then click "Add To Cart". You will see the Cart Drawer appear.
Add special instructions to the "Order special instructions" section.
Click "Checkout".
Provide your information, select the delivery option, and proceed to payment. Done!
How long does order processing take?
All orders are processed during regular business hours (see Contact Us page).
Local Pick-Up orders are usually ready for pick-up the next business day (see Local Pick-Up for details).
Shipping orders are usually shipped within 1-2 business days (see Shipping for details).
Do you install tires?
We partner with local installers for mounting and balancing.Â
At checkout, you can select shipping to our partner shop. Shipping rates are the cheapest for those.Â
You can also ship to any other tire shop of your choice, to your home, or pick up the order to save on shipping.
Shipping and Local Pick-ups
Do you offer local pick-ups?
Yes we do! Local pick-ups are free and quick. Please see Local Pick-Up for details.
Where do you ship?
We ship anywhere in BC. Please see Shipping for details.
How long does delivery take?
Not long at all! Please see Shipping for details.
How much does shipping cost?
We offer competitive flat rates. The more tires you order the cheaper it is to ship.
Shipping fees will be displayed at checkout.
Please see Shipping for details.
Warranty
Is there any warranty on your tires?
Absolutely! Please see Warranty Information for details.